Enjoy your best-ever Halong Bay tour on the only catamaran of Nothern Vietnam with luxurious facilities and services.
07:45 – 8:30 Hotel Pick Up
Our English-speaking tour guide will pick up guests from various hotels in Hanoi Old Quarter, ranging from 07:45 – 8:30 AM, we try to make the pick-ups as timely as possible but with morning traffic in the Old Quarter and many hotels to collect from this time is approximate. Please be ready to help expedite this process.
210:00 - 10:15 Short Lavatory Break
Quick rest stop halfway to stretch your legs, use the facilities, or grab a quick snack in case you missed breakfast (our driver appreciates a coffee break as well!) before we get back on the road and finish the drive.
311:30 – 11:4 5 Boarding the Cruise
The bus will arrive at Tuan Chau marina and reach our pier, where our welcoming staff will be waiting for your arrival with a big smile. A complimentary welcome drink will be served, and a quick briefing as we set off into the bay.
412:00– 13:00 Lunch On Board
Our award-winning chef will be serving up amazing delights for guests to indulge. Paired beautifully with lavish cocktails, fine wines, and beers. The bar will be open for the entirety of the service.
* Water is served throughout the journey, any other drinks not mentioned will incur charges.
514:00 - 15:00 kayaking or Sitting on Bamboo Boat to Visit the Bright - Dark Cave
We will spend 1-hour round trip paddling through a little grotto and into our private lagoon, surrounded by rock walls in all directions. It's a peaceful little corner of Halong Bay all to ourselves. The tour guide will tell the folklore of Halong Bay before paddling back to the boat.
615:15 - 15:45 Frog Pond, Swimming-Lan Ha Bay
Enjoy in the trampoline, water slide , go for a swim, or just stay on the boat and relax in Lan Ha Bay. You will have 1hour to enjoy the sand between your toes. So, relax and take a few moments to reflect on the absolute beauty of this natural wonder of the world.
716:00 Cooking Demonstration
Learn the history of a traditional Vietnamese dish that is the most famous. From the fresh ingredients to the preparation method, and then have a try at making them yourselves. You’ll be able to make Vietnamese summer rolls in your own kitchen after this informative and fun course. Excite all your friends and family at home with your new skills!
816:30 Sunset Ceremony - Tea, Cakes
Complimentary Vietnamese teas, fresh fruit, and little cakes to keep you satisfied until you return to Hanoi. While the sunset starts to drop and the sky fills with deep red, purple, and yellow, enjoy the return sail back.
917:45 – 18:00 Disembark - Limousine
We dock at the harbor, get back onto the Limousine, and go on the highway. A quick stop halfway, and back to Hanoi.
1020:00- 20:30 Hotel Drop
Thank you for giving The Halong Catamaran the chance to deliver you a once of a lifetime experience. The tour guide will deliver you to the front door of the hotel, of your choice, in the Old Quarter.
*Note: On weekends, some roads will not allow vehicles to make room for the Walking street, therefore our buses will drop you off at the closest and most suitable point in the Old Quarter instead
Welcome drink
Lunch on Board
Complimentary drinking water at lunch
Kayaking or Bamboo Boat
Cooking demonstration
Sunset party: Teas, fruit juice, fresh fruits and cakes from 16:00 to 17:00
Entrance and sightseeing fees
Limousine transfer high- speed highway (round trip)
English speaking guide
BOOKING PROCESS
Feel free drop us an inquiry email at [email protected] and we will get back to you within 24 hours.
Step 1: Double-check all single supplement fee (if any) or solo traveler surcharge (if you explore the journey on your own) and choose the date you prefer to go for the trip.
Step 2: Click "Book Now" on the date you want to go and fill in the form with your requirements (if any), then to confirm the booking can click on "Pay Now" and make 300 USD deposit to secure your place via the link payment by credit card (Payment fee 3.3%) or by American Express (Payment fee 3.85%)
Step 3: We will send you a voucher confirmation within 24 -48 hours after receiving the deposit.
Step 4: Send us your scan copies of passports for the process of making a visa approval letter; All the information will be kept confidentially. Pack your suitcase and be ready for an exciting holiday with us
If you would like to make any adjustments or have any concerns about the tour, click on "Enquiry Now" and let us know your request by filling in the form and we will get back to you within 24 hours. Please note down your phone number in the email or any contact details that you prefer us to reach you, this will enable us to have efficient communication with you.
PAYMENT AND DEPOSIT
Payment Process
1. Deposit: In order to secure your spot for the tour, an amount of 100% internal-flight tickets and 10% of land service are required to pay (the amount vary based each on tour basis). The amount should be made via bank transfer or our online payment method.
2. After receiving the deposit of your tour, a voucher confirmation will be sent to you within 24-48 hours.
3. Final Payment: The balance of your tour will be made one month before the travel date. Payment by bank transfer or online payment is accepted.
Payment Type
1. Online payment by Credit Card with ONEPAY: We accept American Express, Visa card, MasterCard and JCB card since Bamboo Hat Tours is a verified member of OnePay System. Your card information will be protected during the transaction by using the security system with OnePay. Your invoice will be created when you confirmed the booking and send you the guideline to deposit your spot.
2. Kindly note: Payments by credit cards or American Express we apply a service fee of 3,85%. If you need more details and further information or have any questions, please feel free to contact us.
3. By Bank Transfers: If you prefer to do the bank transfer, please contact us so we can send you the bank detail information. However, all the bank fee and foreign currency exchange have to be taken care at your end.
CANCELLATION
Bamboo Hat Tours must be informed in writing. Cancellation charges would be effective from the date we receive advice in writing and cancellation charges would apply as follows:
1. 31 days and more before departure: 10% of the full payment + airfare cancellation fees (if any).
2. 15-30 days before departure: 30% of the full payment + airfare cancellation fees (if any).
3. 14 days and less before departure: 100% of the full payment.
4. No-show travelers will be charged 100% of the full payment
CONDITION OF INSURANCE
1. Bamboo Hat Tours demands that all clients going on our trips hold proper personal medical insurance. If clients do not hold insurances and refuse to sign on before departure, Bamboo Hat Tours reserves the right not to carry out the trip.
2. Kindly acknowledge your acceptance of the above terms and conditions by signing and returning to Bamboo Hat Tours a copy of the present contract and of the attachment with all itineraries.
OTHERS CONDITIONS
1. Price based on twin sharing. Single Supplement fee surcharge
2. Any un-utilized services, unused tours or hotel rooms are non-refundable
3. Any amendment/cancellation made after the confirmed booking is nonrefundable
4. Tour is available at the time of booking
5. Itinerary may be changed upon the uncontrolled weather conditions
